We are delighted to be welcoming spectators back to the 2021 Virgin Bet Ayr Gold Cup Festival on Thursday 16th - Saturday 18th September.
We know this is a challenging and ever-changing time, so here is a rundown of everything you need to know to keep yourself and fellow spectators and staff safe.
See our Code of Conduct for guidance before you visit.
Stay safe and enjoy the Virgin Bet Ayr Gold Cup!
During the ever changing situation, to provide reassurance when booking, any customer who purchases a ticket for a future fixture will be entitled to either a transfer or obtain a full refund in the event it is cancelled. If a customer is required by law to be in self isolation at the time of the event and can provide the relevant proof, they will also be entitled to a transfer or refund. Please note that Ayr Racecourse also reserves the right to transfer, refund or upgrade you at any point based on any specific capacity restrictions and zoning protocols.
Will I receive my tickets through the post?
You will receive your e-ticket/s to your e-mail prior to the Raceday.
Where can I park?
Car parking is available to all as normal in the public car park between the Racecourse and Tesco.
When will the gates open?
Gates will open approximately 2 hours before the first race. Please see each fixture page for further information.
Will I get a refund if the event is cancelled?
Yes, if any customer who purchases a ticket for a future fixture will be entitled to either a transfer or obtain a full refund in the event it is cancelled.
Will Racecards be available?
Racecards will be available to purchase for £3.
Do I get a refund if I have to self-isolate?
If a customer is required by law to be in self isolation at the time of the event and can provide the relevant proof, they will also be entitled to a transfer or refund.
Do I need to provide track and trace details?
Yes, upon booking you will be asked to complete track and trace information. If you have not already done so please email email@example.com
Do you offer concession tickets?
Concession tickets are available for Thursday & Friday of the Festival, unfortunately we do not offer concession tickets for the Saturday. Concession receive £5 off full priced tickets, and can be booked online or over the phone.
Thank you so much for your support and co-operation. Stay alert and stay safe!